Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
7.8
Location
8.8
Service
9.0
Dining
6.8
Guest reviews
6.2/10
based on 5 reviews
7.9
7.9/10 based on 1361 reviews
Kathleen
United States of America,
March
2025
6.0/10
I had a solid stay at Chengdian Hotel, with some ups and downs. The helpful staff and clean environment really stood out, but the noise from the street and a few room quirks dampened the experience a bit. Overall, it was good but could use a few improvements.
Rooms
8.0
The room I stayed in was decent, not too cramped, but I noticed it wasn't entirely soundproof. I could hear traffic and conversations from outside occasionally. A shower curtain would have been nice to avoid water splashing everywhere.
Service
9.0
The staff were exceptionally helpful, especially Ms. Wang at reception. She assisted me with transport options and even helped recover my bracelet that I left behind. It’s clear they value honesty and professionalism.
Location
8.0
The location is pretty good, just a short walk from the Banqiao MRT station. It's near some malls and food courts, making it convenient for dining. However, it can be a bit noisy since it's close to the main road.
Dining
7.0
Breakfast was basic but satisfying, with sandwiches, fruits, and milk delivered to the room. I appreciate having it ready before my early checkout, but serving it in disposable containers felt wasteful.
Facilities
7.0
I utilized room service, and housekeeping did a good job of keeping the room tidy with fresh linens daily. However, I would have liked more amenities, like a cafeteria onsite for dining.
Ernest
United States of America,
January
2025
5.2/10
My stay at Chengdian Hotel was quite pleasant overall. The location near Banqiao Station was a major plus. making travel super convenient. However, I did notice that the rooms weren't entirely soundproof, which sometimes disrupted my relaxation.
Rooms
8.0
The room I stayed in was spacious, especially by Taiwan's standards. I appreciated the curtains that kept the room completely dark for a good night's sleep.
Service
9.0
The staff was incredibly friendly and helpful, even going out of their way to accommodate my requests.
Location
9.0
The hotel's location is excellent, just a short walk to the main MRT station, which made it easy to explore the city.
Dining
7.0
The breakfast was simple but delicious, with sandwiches, fresh fruit, and milk delivered to my room.
Facilities
6.0
Basic facilities were available, but I wished there was better provision for bathroom privacy, like a shower curtain.
James
United States of America,
November
2024
7.4/10
I had a decent stay at Chengdian Hotel, but it had its ups and downs. The location was excellent, just a quick walk from the MRT, which made commuting around the city easy. However, I experienced some noise issues and there was no shower curtain in my bathroom. The staff were friendly and helpful, which definitely added to my experience.
Rooms
7.0
The room size was good, and I appreciated the curtains that kept everything dark for sleeping. However, the lack of soundproofing was a downside, as I could hear traffic and conversations from outside.
Service
8.0
The staff were very accommodating and used translation apps to communicate effectively with me. I had a particularly helpful interaction with a receptionist who made my check-in process smooth.
Location
9.0
The hotel's location is a major plus, just a 3-minute walk from the main station in New Taipei. Plus, there's an underground walkway that connects to the MRT, which made getting around quite convenient.
Dining
6.0
Breakfast consisted mostly of sandwiches, hard-boiled eggs, and fruits. While it was adequate, it got a bit repetitive, and I wouldn't miss it if I skipped it next time.
Facilities
7.0
Facilities were basic, but room service and housekeeping were functional. I did find it a bit inconvenient that there was no cafeteria, and meals were delivered to the room in disposable containers.
Ben
United States of America,
October
2024
5.8/10
I had a pleasant stay at Chengdian Hotel, as the staff was incredibly helpful and attentive. The location was a major plus, being conveniently close to the MRT and various dining options. However, I did experience some noise from outside traffic and a lack of a shower curtain in my room, which was a bit inconvenient.
Rooms
8.0
The room I stayed in was a good size, but it wasn't entirely soundproof, and I could hear traffic and outside conversations at times. Also, the absence of a shower curtain meant water splashed everywhere, which was frustrating.
Service
10.0
The service was really good; the staff, especially Ms. Wang, went above and beyond to help me with directions and even retrieved a bracelet I left behind. There was a language barrier, but they were friendly and accommodating.
Location
9.0
The location is excellent, just a short walk to the MRT and surrounded by plenty of local eateries and shops. I appreciated how it wasn't overly touristy, allowing me to experience the local culture.
Dining
7.0
Breakfast was simple—just sandwiches, milk, and fruit delivered to my room. It felt a bit wasteful with the packaging, but the food itself was wholesome and sufficient.
Facilities
8.0
The hotel provides basic facilities like room service and housekeeping, which kept my stay comfortable. However, the lack of a dedicated dining area was a downside.
Willard
United States of America,
October
2024
6.6/10
My stay at Chengdian Hotel was quite enjoyable. the location was super convenient, just a short walk from Banqiao Station. The staff were friendly and the breakfast was tasty but lacked variety. On the downside, the bathroom setup didn't include a shower curtain, which led to some splashing issues.
Rooms
8.0
The room was spacious and comfortable, but it wasn't entirely soundproof. I could hear traffic and conversations outside. The lack of a shower curtain was a bit inconvenient as well.
Service
9.0
The staff were fabulous and friendly. they even allowed me to take my breakfast earlier due to my early checkout. Their responsiveness was impressive, especially considering the language barrier.
Location
9.0
The hotel's location was excellent. just a three-minute walk to the main station, making it easy to explore the city. Plus, there were plenty of food options and conveniences nearby.
Dining
7.0
Breakfast was served in my room. a bit simple with sandwiches, hard-boiled eggs, and fruit. While it was a nice touch to have it delivered, I would have liked more variety.
Facilities
8.0
I appreciated the quality housekeeping service. my sheets were changed daily and supplies replenished. However, I'd have liked more dining options within the hotel.